Apple Mac Troubleshooting

Two quick troubleshoot steps to eliminate many common MacBook issues.  Read all of the details below, or just go ahead and run both reset options to quickly eliminate many common Mac issues.

SMC what??  Problems with your power button, display lid, battery, thermal management, Sudden Motion Sensor, ambient light sensing, keyboard backlight, status indicator light, external display, noisy fan, charging problems, USB-C connectivity, random or not going to sleep…  Reset the System Managment Controller (SMS) on your Mac by following

While this may be quite funny to say if you’re a fifth grader, this is no laughing matter to solve many common problems with sound, display, startup-disk, time zone, and kernel panic, type issues.  Go ahead, it just takes a bit of keyboard coordination when starting up your Mac to reset the NVRAM or PRAM!

Some MacBook and MacBook Pro keyboards may be eligible for free keyboard repair.  If you are experience issues with “sticky” keys or inconsistent typing see if your model is covered for free repairs.

Do you have battery issues in your 13-inch MacBook Pro (non Touch Bar)?  You may be eligible for a free battery replacement by checking your serial number here.

USB-C power cable

Got USB-C?  Some Apple USB-C charge cables provided with MacBooks before June 2015 may be eligible for a replacement.

Still having problems?  Is your data backed up?  Contact one of our technicians for more troubleshooting assistance.